Posted by:
nette (---.dialup.clear.net.nz)
OK, well we have been down that track.
We also hired it for the day. The 1st few runs it worked ok and then it
stopped withdrawing the dirty water and just put it all back into the
carpet. We had hired it from New World and the manager there was
absolutely fantastic. At first we were given a new machine and cleaner
for as long as we needed it. This did not work. The manager fought on
our behalf and eventually the Rug Dr people agreed to pay for a
proffesional cleaner to come and put matters right. This happened and
we were delighted with the result. I will never ever use Rug Doctor
again and will also advise anyone thinking of using them, not to. Hope
this helps.